Melisa will be presenting two courses:

Providing Effective Feedback
New managers and experienced leaders alike are often struggling with providing the effective feedback their teams need to be exceptional. In this session, we‘ll look at the benefits of providing feedback (both positive and negative), explore the key attributes of what makes feedback effective and various feedback models that can be used to develop and provide feedback. We’ll close with an opportunity to try out what you learned and how you can make providing feedback a positive experience for both the provider and the receiver.

Project Management
In this session, we’ll cover the fundamentals of project management, including methods of defining success and monitoring progress. We will walk through the Five Process Groups of the PMBOK® Guide and other project management institute global standards to identify best practices in project management.